If you encounter a problem with Fortis Revolution, here are some basic steps to follow.
General guidelines
1. What are the symptoms of the problem?
- Is something broken or misbehaving?
- When does the problem manifest itself, or what did you do that led to the problem?
- Where does the problem occur?
2. Boil it down.
- Start ruling out where the problem couldn't be in order to come closer to finding where the problem is.
- Try making things as simple as possible.
- Once you know where the problem can't be, focus on the next set of possible problems.
- Continue to eliminate areas where the problem isn't.
3. Recreate the problem.
- Create step-by-step instructions for encountering the problem.